提供現代資料保護的備份、復原和資料管理解決方案領導者 Veeam® Software 宣布，位於台北的託管服務提供商 (MSP) 暨策略 IT 安全顧問自由系統股份有限公司 (Freedom Systems Inc.) 與 Veeam 合作，透過將客戶的備份加密到 AWS 和 Microsoft Azure，為客戶轉型勒索軟體的防護。因此，自由系統每年的客戶獲取數增加 25%，年收入增加 30%。
自由系統執行長俞伯翰表示：「客戶希望他們的 MSP 能夠保障資料安全，並在資料受勒索軟體危害時快速恢復。」「有了 Veeam 的協助，我們有信心能提供企業持續營運。」
Veeam Software 香港和台灣地區副總經理陳超成表示：「自由系統提供的正是勒索軟體時代下的客戶所需：強力資料保護、快速回應時間和零資料遺失。」「雲端備份對於受勒索軟體危害的復原能力相當關鍵，因此，在支援其備份即服務 (Backup as a Service, BaaS) 的軟體需要單獨的雲端備份平台並增加了不必要的複雜性和難度的情況之下，他們選擇了能夠隨時隨地有效率備份任何工作負載的單一平台。他們與我們合作，成為 Veeam Cloud & Service Provider (VCSP) 並部署 以保護和管理每個客戶的工作負載。」
勒索軟體的攻擊太過頻繁。一項對 28 個國家中超過 3,000 個組織進行的獨立研究報告顯示，其中 76% 的組織在 2021 至少遭受過一次攻擊，而只有 64% 的資料可以復原。為防範勒索軟體，當自由系統的客戶備份到雲端時，Veeam 會對資料進行加密，而雲端的資料則維持加密狀態。俞伯翰表示：「異地備份不僅為我們的客戶提供第二個災難復原站點，也支援審計需求。」「使用 Veeam 進行的異地備份亦將其整體擁有成本降低約 20%，因為其無需建置、管理和維護單獨的備份基礎結構。」
Veeam 支援自由系統的另一種方式是透過 VCSP 能力 (VCSP Competency) 計劃。陳超成表示：「我們的計劃對於符合提供 Veeam 即服務解決方案最高級別供應商進行認可，例如自由系統的異地備份。」「此外，該計劃還幫助客戶識別提供符合其業務確切需求之服務的 VCSP 合作夥伴。我們的搜尋合作夥伴目錄能夠幫助客戶在自己選擇的國家/地區中找到 VCSP。」
俞伯翰表示：「Veeam 幫助我們提升品牌價值。」「我們充分利用他們所提供的一切，項目涵蓋共同品牌、共同銷售機會、培訓和認證。我們正與 Veeam 密切合作推出兩款新解決方案：災難復原即服務 (DRaaS) 和 BaaS for Microsoft 365。」
將支援自由系統的 BaaS for Microsoft 365，這樣客戶便能在從內部部署環境轉換到雲端時，維持對其資料的存取和控制權。俞伯翰表示：「我們將能夠為客戶提供備份安全網，因為 Microsoft 在其雲端共同責任模型中明確表示企業需為資料的保存與備份自負責任。」「而在我們的客戶開始進行容器化時，Veeam 也能夠為 Kubernetes 環境提供備份。」
Freedom Systems Inc transforms ransomware protection with Veeam and grows revenue by up to 30% annually
The Business Challenge
Freedom Systems Inc. is Taiwan’s first managed service provider (MSP). Over time, the company has become a strategic IT security consultant as well. Protecting customers’ data from ransomware is a top priority.
Ransomware attacks are far too frequent. An independent research study of more than 3,000 organizations in 28 countries revealed that 76% of them had been attacked at least once in 2021, and only 64% of their data was recoverable.
“Every customer’s goal is fast, reliable recovery to ensure business continuity, so they ask us to design and maintain their backup infrastructures,” said Hank Yu, CEO at Freedom Systems Inc.
“Our BaaS offering includes a cloud component to protect against ransomware, but the software powering off-site backup wasn’t ideal. It required a separate platform for cloud backup, which meant our engineers had to manage two platforms for each customer. Backup became difficult and complex.”
Yu said that wasn’t the only challenge.
“We wanted more than just backup software — we wanted a technology partner to help us meet customers’ data protection needs today and in the future. We also wanted training and certification so we’d always be on the cutting edge of backup technology, and we wanted technical support so we’d be able to solve any problem a customer might have. Our goal was to find a partner that provides best-in-class offerings to help us grow our business.”
The Veeam Solution
Freedom Systems partnered with Veeam, became a VCSP and deployed Veeam® Backup & Replication™ to protect and manage all workloads.
“Customers want to know their MSP can keep their data safe and recover it fast,” Yu said. “With Veeam on our side, we know we can deliver business continuity.”
Veeam Cloud Connect (VCC), a component of Veeam Backup & Replication, provides safe, secure and efficient connectivity between customers and Freedom Systems. In fact, Yu said VCC is so efficient that backup speed often doubles, enabling customers to back up more frequently to meet recovery objectives.
To protect against ransomware, Veeam encrypts data as customers back up to AWS and Azure, and data stays encrypted in the cloud. Off-site backup not only provides a second disaster recovery site for customers, but it also supports their audit requirements. Yu said off-site backup also reduces their total cost of ownership by approximately 20% because they don’t have to build, manage and maintain a separate backup infrastructure.
Another way Veeam supports Freedom Systems is through the VCSP Competency program. The program recognizes providers that meet the highest level of qualifications for providing Veeam-powered BaaS & DRaaS solutions, such as Freedom Systems’ off-site backup. In addition, the program helps customers identify VCSP partners offering services that fit the exact needs of their business. The Find a Partner Directory helps them locate a VCSP in the country of their choice.
“Veeam helps us elevate our brand,” Yu said. “We take advantage of every offering, from co-branding and co-selling opportunities to training and certification. Partnering with Veeam has helped grow our customer base by 25% and revenue by up to 30% annually.”
Yu said Freedom Systems is working with Veeam on two new offerings: Disaster Recovery as a Service (DRaaS) and BaaS for Microsoft 365. The latter will help customers maintain access and control of their data as they transition from an on-prem environment to the cloud. It also provides a safety net for backups because Microsoft makes it clear that backup is not their responsibility. When Freedom Systems’ customers embrace containerization, Veeam offers backup for Kubernetes environments too.
- Provides modern data protection to protect and manage all workloads “We wanted to partner with a company that offers innovative data protection capabilities to meet the needs of our customers today and in the future, and that’s what Veeam delivers,” Yu said.
- Prevents ransomware by encrypting backups to AWS and Microsoft Azure A secure backup is the last line of defense in a ransomware situation. Veeam helps Freedom Systems secure backups to ensure business continuity for customers.
- Increases customer acquisition by 25% and revenue by up to 30% annually Veeam helps Freedom Systems turn market opportunity into profit. “Being a VCSP adds value to our managed services because many of our customers already know and trust Veeam,” Yu said.
關於 Veeam Software
Veeam® 是提供現代資料保護的備份、復原和資料管理解決方案的領導者。該公司為雲端、虛擬、實體、SaaS 和 Kubernetes 環境提供單一平台。Veeam 的客戶相信其應用程式和資料不會受到勒索軟體、災難和有害因素的危害，同時透過業界最簡易、靈活、可靠和強大的平台，隨時可以使用。Veeam 為全球 450,000 名客戶提供保護，包括 81% 的財星美國 500 強和 70% 的全球 2000 大上市企業。Veeam 總部位於俄亥俄州哥倫布市，並在超過 30 個國家中設有辦事處，其全球生態系統包括超過 35,000 個技術合作夥伴、經銷商和服務供應商，以及聯盟合作夥伴。如需深入瞭解，請前往 https://www.veeam.com 或在 LinkedIn @veeam-software 和 Twitter @veeam 追蹤 Veeam。
Veeam® is the leader in backup, recovery and data management solutions that deliver Modern Data Protection. The company provides a single platform for Cloud, Virtual, Physical, SaaS and Kubernetes environments. Veeam customers are confident their apps and data are protected and always available with the most simple, flexible, reliable and powerful platform in the industry. Veeam protects over 450,000 customers worldwide, including 81% of the Fortune 500 and 70% of the Global 2,000. Veeam’s global ecosystem includes 35,000+ technology partners, resellers and service providers, and alliance partners and has offices in more than 30 countries. To learn more, visit www.veeam.com or follow Veeam on LinkedIn @veeam-software and Twitter @veeam.
關於自由系統 Freedom Systems Inc.
自由系統股份有限公司 (Freedom Systems Inc.) 為台灣和東南亞的企業提供自訂解決方案，用於管理備份、災害復原、資料安全、雲端整合和數位轉型。總部位於台北的自由系統 (Freedom Systems) 成立於 2002 年，是金級 (Gold) Veeam 雲端和服務提供者 (Veeam Cloud & Service Provider, VCSP) 合作夥伴，也是 2021 年 VCSP 年度成長合作夥伴獎 (Growth Partner of the Year Award) 的獲獎者。
Freedom Systems Inc. provides enterprises in Taiwan and Southeast Asia with customized solutions for managed backup, disaster recovery, data security, cloud integration and digital transformation. Founded in 2002 and headquartered in Taipei, Freedom Systems is a Gold Veeam Cloud & Service Provider (VCSP) partner and a recipient of the 2021 VCSP Growth Partner of the Year Award. In 2022, Freedom Systems was awarded the Veeam Customer Ready Competency for Off-site Backup.
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